Production Pack Rentals
1. Introduction
1.1 We, at Production Pack Rentals, highly value your privacy. Please carefully review our Privacy Policy to understand how we collect, use, and safeguard the personal information you provide to us.
1.2 Our Privacy Policy should be read alongside Production Pack Rentals’ Terms and Conditions and any other privacy or fair processing notice provided when we collect or process your personal data. All capitalized terms used in this Privacy Policy are defined in the Terms and Conditions.
1.3 This Privacy Policy pertains to personal information related to individuals, companies, and organizations stored and processed on our servers, computers, and in physical form. Production Pack LTD, the parent company of Production Pack Rentals, is the data controller for this personal information. Our business address is Molos, Limassol, Cyprus.
1.4 All information you provide to Production Pack is securely stored on our servers or in locked cabinets within our office premises. We do not retain card payment information on-site or on Production Pack rental servers; instead, we use a third-party transaction provider (Stripe). You can view their Privacy Policy on their website [https://stripe.com/en-gb/privacy]. If you have a password to access specific areas of Production Pack Rentals’ website, it is your responsibility to keep it confidential. Do not share your password with anyone, except Company Users who may authorize other Users within their company to access the Services via an access code. When you make payments to us, we and/or our payment providers may store your payment card information. The data we collect from you may be transferred to and stored at a location outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. By submitting your personal data, you agree to this transfer, storage, or processing. When we transfer your data to a service provider or supplier outside of the EEA, we take all necessary steps to ensure appropriate safeguards are in place to securely hold and process your personal data in accordance with this Privacy Policy, while upholding your rights as a data subject.
1.5 While we make every effort to protect your personal data, please be aware that the transmission of information over the internet is not entirely secure. Production Pack Rentals cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we receive your information, we implement strict procedures and security features to prevent unauthorized access.
1.6 By using Production Pack Rentals’ website and Services, you expressly consent to our use and disclosure of your personal information as described in this Privacy Policy. If you object to this use and disclosure or any part of the Privacy Policy, please refrain from registering with us, using our Services, or providing your personal data.
1.7 Production Pack Rentals complies with applicable data protection legislation, which regulates and grants you certain rights concerning your personal information and data. We are dedicated to offering equipment rental and support services while safeguarding privacy in a transparent, secure, confidential, and safe environment.
1.8 The Site may include applications or plug-ins (“APIs”) that enable you to link to third-party websites (“Third Party Sites”) and extract personal information about you from these Third Party Sites, using data and developer tools provided by them. You are responsible for evaluating whether you want to access or use a Third Party Site or APIs. We recommend reviewing the applicable terms and privacy policy of a Third Party Site or API before using it or sharing any information with it. Please be aware that using the API and/or posting links to Third Party Sites may allow Users and/or other individuals to access personal information and your connections on platforms outside the Site, over which we have no control, and for which we assume no responsibility or liability.
1.9 In addition to the above uses, we may disclose, sell, and/or transfer the Site, Services, and/or all data we collect through them to a third party who acquires all or a significant portion of Production Pack Studios’ business. This acquisition may occur through a merger, consolidation, or purchase of our assets, or as part of any insolvency proceedings approved by the court. We may also disclose your personal information to our related companies. In case of a sale, transfer, reorganization, or other disposal, your details may be part of the transferred business assets and may be shared with our advisors, prospective purchasers, and their advisors.
1.10 If you have any questions or concerns about the Privacy Policy at any time, or if you believe we have not adhered to it, please email Production Pack Studios Managing Director, Antonis Anthimiades ([email protected]). We will make reasonable efforts to promptly address your questions or resolve your concerns.
1.11 We reserve the right to change the Privacy Policy (or any part of it) at any time. Any changes will be posted on the Site. If you have questions or concerns about our Privacy Policy, please feel free to email [email protected] at any time.
2. What Information Do We Collect, How Is It Stored, and Why?
Production Pack Rentals collects information from you when you register an account to do business with us, submit a Kit Enquiry/Wishlist through our website, subscribe to our mailing list, or visit our offices. The details of these processes are outlined in separate sections below:
2.1 Account Set-up: To offer the high level of service we strive for and operate as a Rental Company, we collect and store the following information as part of the account setup process with Production Pack Rentals. Some or all of this information may be classified as personal data:
- Contact Name
- Company Name
- Company Registration and VAT Registration Number
- Address
- Phone Number
- Email Address
We may also collect:
- Information about your computer hardware and software, which we may use to diagnose server problems, administer our Site, and analyze usage. This information may include your IP address, browser type and version, domain names, operating system and platform, access times, referring website addresses, browser plug-in types and versions, and your location if you access the Services from a mobile device (note that most mobile devices allow you to prevent location data from being sent to us).
- Other information about your use of our website, such as the areas you visit, the services you access, your requests or inquiries about our services, or any information we may request to improve the website and/or the services.
When setting up a new credit account, Production Pack Rentals will also collect information on the name, address, email, and phone number of two trade references. These references will then be contacted to obtain the following information:
- Length of business relations with you
- Monthly credit limit
- Timely payments
For individuals, freelancers, or start-up companies that cannot provide satisfactory trade references, Production Pack Rentals will require:
- Photo ID, which will be securely stored for the duration of the first hire in a locked cabinet within our offices. Afterward, a scanned copy will remain with the rest of the account information.
- Copies of 2 utility bills as proof of address.
Once the account is set up and created, this information will be stored as a hard copy in secure locked cabinets at our offices, and a digital copy will be encrypted, password-protected, and stored on our server. This allows us to access and verify details when hires occur. This information will be retained for up to 3 years after your last hire with Production Pack Rentals, unless otherwise